Our products are meticulously formulated and packaged. If for any reason you are not satisfied with a Split Second product you purchased from our website or from one of our authorized sellers, you may request a refund. Please note that because we are unable to control the quality of our products sold by unauthorized sellers, our return policy is not available for products purchased from unauthorized sellers. The Guarantee is also limited to the original, end-user purchaser.
HOW TO CLAIM THE GUARANTEE
To submit a Guarantee request, please email us at firstname.lastname@example.org and have information available regarding where and when you purchased your product. Photos may be required. If your request is approved, you will then need to mail your proof of purchase and your Guarantee approval confirmation number to the address that is provided.
You must submit your Guarantee request within 15 days of the date of purchase. Please note that you are responsible for costs incurred in mailing your product and proof of purchase. Original shipping fees are also non-refundable.
Split Second reserves the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in its discretion.